7:30 a.m.
Lobby
Registration Opens
Collect your nametag and expo materials.
8:30 a.m.
Lobby
Welcome Reception
Start your day at the expo networking with other keynote attendees before the presentation gets underway. Coffee and pastries will be available.
9:30 - 11 a.m.
KEYNOTE
Hall C
Keynote Presentation: Consumer Engagement in a Distracted World
Featuring William Espey, the award-winning branding veteran who was the driving force behind Chipotle’s unique brand voice for 19 years.
11 a.m.
Exhibit Hall | Hall D
Expo Floor Opens
Discover products and services from over 100 exhibitors from leading companies.
11:15 a.m. - 12 p.m.
SEMINAR | Customer Service
Seminar Stage - Exhibit Hall
10 Commandments of Customer Satisfaction
Presented by Dr. Moses Altsech, Wisconsin School of Business
12:30 - 1:15 p.m.
SEMINAR | Leadership
Seminar Stage - Exhibit Hall
What Quiet Quitting Tells Us About How We Work
Presented by Dr. Katherine Sanders, Sanders Consulting
1:45 - 2:30 p.m.
SEMINAR | Sales
Seminar Stage - Exhibit Hall
Virtual Sales: Techniques for Success
Presented by Tracy Travis, Dale Carnegie Training
3 - 4 p.m.
Expo Floor
Happy Hour
Enjoy cocktails and hors d’oeuvres while continuing to make connections with attendees and exhibitors on the expo floor.
4 p.m.
Exhibit Hall
Expo Floor Closes