7:30 a.m.
Lobby
Registration Opens
Collect your nametag and expo materials.
8:30 a.m.
Lobby
Welcome Reception
Start your day at the expo networking with other keynote attendees before the presentation gets underway. Coffee and pastries will be available.
9:30 - 11 a.m.
KEYNOTE
Hall B
Keynote Presentation: Consumer Engagement in a Distracted World
Featuring William Espey, the award-winning branding veteran who was the driving force behind Chipotle’s unique brand voice for 19 years.
11 a.m.
Exhibit Hall
Expo Floor Opens
Discover products and services from over 100 exhibitors from leading companies.
11:15 a.m. - 12 p.m.
SEMINAR | Customer Service
Seminar Stage - Exhibit Hall
10 Commandments of Customer Satisfaction
Presented by Dr. Moses Altsech, Wisconsin School of Business
12:30 - 1:15 p.m.
SEMINAR | Leadership
Seminar Stage - Exhibit Hall
What Quiet Quitting Tells Us About How We Work
Presented by Dr. Katherine Sanders, Sanders Consulting
1:45 - 2:30 p.m.
SEMINAR | Sales
Seminar Stage - Exhibit Hall
Virtual Sales: Techniques for Success
Presented by Tracy Travis, Dale Carnegie Training
3 - 4 p.m.
Expo Floor
Happy Hour
4 p.m.
Exhibit Hall
Expo Floor Closes